Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed.
Shipping Times
Estimated delivery times:
🇺🇸 United States: 5–14 business days
Please note that delivery times are estimates and may vary depending on the product, carrier, weather conditions, holidays, and other factors outside our control.
Shipping Costs
🚚 Free Shipping on All U.S. Orders
No minimum purchase required.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Tracking information may take 24–72 hours to update after shipment.
Shipping Delays
While we strive to deliver orders as quickly as possible, Summit Camp Co. is not responsible for delays caused by:
- Weather conditions
- Carrier delays
- Customs processing
- Incorrect shipping information provided by the customer
- Events outside of our control
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect shipping address is provided, please contact us immediately at:
We cannot guarantee address changes once an order has been processed.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 14 days of the expected delivery date.
To help us investigate, please provide:
- Order number
- Photos of damaged items (if applicable)
- Any relevant shipping information
We will work with the carrier and supplier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please contact:
summitcampco@outlook.com